Islay Spalding Kilt Pins
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Terms and Conditions



Product Details

  • All jewellery and Kilt Pins made with precious metals over the required weight are assayed and hallmarked in Edinburgh. This mark has symbols for metal fineness, where it was marked (a wee castle for Edinburgh), what year it was marked and Islay's own makers mark - her initials IS in a circle.
  • The jewellery and Kilt Pins are made by Islay Spalding in her workshop at Double Door Studios in Dundee. It's hand made and hand finished, therefore some variations in shape, size and texture are normal. When outsourcing is required for certain techniques or equipment (such as casting, engraving or some stone setting) she has a range of skilled people she works with to get the job done.
  • Rings are made in UK sizes. If you need to provide your ring size, please either get in touch to arrange to be measured at Double Door Studios in Dundee, or go to a high street or other local jeweller, they will be happy to help....no one really likes resizing a ring!
  • The jewellery and Kilt Pins are presented in sturdy branded boxes made from recycled cardboard.
  • All copyrights, designs and masters relating to any works sold remain the property of Islay Spalding Contemporary Jewellery Designs.

Payment

  • Payment can be made by bank transfer, cheque or a debit/credit card through Paypal. On receiving your order email, Islay will reply with an invoice for the item(s) purchased. Your Kilt Pin or Jewellery will be sent to you once the final payment has cleared.
  • Made To Order Kilt Pins and jewellery can be paid for upfront or in two instalments, one 50% deposit required to start the work and the other 50% when the Kilt Pin is complete.
  • Bespoke Kilt Pins and jewellery require a £50 non-refundable Design Deposit to start the job. Islay will then produce the required design work and work out quotes for the designs. Once the design is approved and the price is agreed, the £50 deposit is deducted from the final balance and half is payable upfront as a non-refundable Production Deposit, the other half is payable on completion.

Delivery Times

  • Ready To Wear Kilt Pins and jewellery will be posted within 3 working days after payment is received.
  • For expected delivery times on the Made To Order Kilt Pins, please see the individual product listings in the Online Shop.
  • Delivery times for bespoke Kilt Pins and jewellery will vary and will be discussed individually.

Delivery

  • We charge £12 for postage and packaging within the UK and use Royal Mail's Special Delivery service. It will be insured, tracked and will need signed for, it should arrive the next working day after posting.
  • For everywhere else it costs £18 using the Royal Mail International service. Delivery times vary between 5-14 days and it depends on destination whether it can be tracked, signed for, or both. This service does not insure jewellery so please get in touch to discuss other shipping options if required.
  • All shipments to destinations outside of the UK may be subject to import duties and taxes and you will be responsible for any local taxes and/or duty on your incoming purchase.
  • Please note I am currently (Feb 2025) not shipping to the EU or Northern Ireland due to recent General Product Safety Regulations (GPSR)
  • If you live nearby you can arrange to pick up your order from Islay at Double Door Studios in Dundee, or from The Tayberry Gallery in Perth.

Returns and Repairs

  • Bespoke and customisable Kilt Pins and jewellery are non-refundable
  • The customer is responsible for ensuring ring and bangle sizes are correct if ordering online.
  • In the unlikely event your order arrives damaged or incorrectly supplied we offer a repair or replacement service. Please contact Islay within 7 days, or if a gift, ask the purchaser to contact us. We will arrange a repair, replacement or gift certificate as appropriate. Refunds are offered at Islay's discretion.
  • Islay is happy to repair any items purchased from her. Please email or telephone with a description of what is wrong. A repair quote will be presented before work is carried out.

By placing an order with Islay Spalding Contemporary Jewellery Designs you are accepting these Terms and Conditions.



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